Mission Statement: To provide both homeowners and potential homeowners throughout the United States with financial education strategies which enable them to take advantage of interest rate cycles, and mortgage management techniques to help them increase savings and reduce debt.

The ArcLoan Mortgage Management Program was created in 1993 by Joseph & Keith Kelly. Mr. Kelly has a unique blend of technical, marketing, sales and leadership experience. As a graduate of the University of Virginia with a degree in Aerospace Engineering (yes….a rocket scientist), The Kelly's realized that the mortgage industry was lacking a critical component – consumer education. From 1991 to 1996, he was ranked among the top 1% of loan officers in the United States. He has also managed a national call center based mortgage business model since 1998. In 2007, Mr. Kelly partnered with Access National Mortgage, a subsidiary of Access National Bank, based in Reston, Virginia. This alliance allows ArcLoan to offer its mortgage management programs/products in all 50 states.

As a pro-consumer organization, our business model is relationship based, not transactional. Our philosophy is simple: Keeping Customer Loyalty By Earning It! Our corporate culture was built around Integrity, Reliability and Credibility, which are rare attributes in the mortgage industry. We are proud to say that our programs have helped thousands of consumers across the United States. Our expert client services capabilities, coupled with our ability to offer sound, educational advice has resulted in a 90% client retention rate.

At ArcLoan, we analyze each potential client’s financial situation and only offer options that are in the best interest of the consumer. In noting this, the ArcLoan Standards of Service were developed on the following principles:

• Analyze each individual consumer profile
• Provide current market analysis with objective, consumer based, current market response based upon honest quotes and current options.
• Maintain core standard of – “If we can help, we want your business. If we cannot, we want to educate and point the way within our best ability”.
• Provide honest, experienced advice to protect homeowners from industry “salespeople” who attempt to prey on consumer fears and lack of knowledge.